RWI reserves the right to cancel or postpone any course or workshop due to under-enrollment, instructor illness or inclement weather with full refund option.

The registrant cannot cancel the course orally or by telephoning RWI, nor by choosing not to attend. Cancellation shall be confirmed by submitting an email request to training@rwinstitute.ca.

Registration fees will be refunded in full if cancellation is received by RWI more than three weeks prior to the training date.

Cancellations received one to three weeks prior to the training date are subject to 50% of the course fee.

Registrants who do not attend the training or who cancel less than one week prior to the training date are liable for the entire registration fee.

A substitute registrant may be enrolled prior to the first day of the course by contacting RWI by email training@rwinstitute.ca

Refunds are not available for textbooks, exam related fees, extension fees, study / course support tools or any online course product.